Shipping & Delivery

We offer international shipping worldwide.

Standard Shipping:
Estimated delivery time is 10–20 business days depending on your location.

Express Shipping:
Estimated delivery time is 3–7 business days. A tracking number will be provided after shipment.

Delivery times may vary due to customs processing or remote locations.

Returns & Exchanges

Customers may request a return or exchange within 5 days after receiving the item.

Returned items must be unused, unwashed, and in original condition with all tags attached.

Customized or personalized items cannot be returned.

Return shipping costs are the responsibility of the customer unless the item is defective.

Refunds will be issued to the original payment method after the return is received and inspected.

Order Cancellation

Orders can be cancelled before shipment for a full refund.
Once the order has been shipped, it cannot be cancelled.

Customer Support

Email: Service@contactusws.com
Phone: +44 536 065 7870

Customer service response time: within 24 hours
Service hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)